Job Description

Overview

Sr. Business Application Administrator (Costpoint SME)

Notice to Applicants: This role can be hired in the US, Colombia or Panama. We're looking for a SME in Deltek Costpoint ideally and if you know any other business systems or business applications (like for example Jira, Smartsheet, ADP, IntelAgree etc.) from an administration perspective that's a huge plus.

Be Part of One Team, One Purpose.

At Emmes Group , we’re shaping the future of clinical research— where human intelligence meets cutting-edge technology to drive meaningful advancements in healthcare. With over 47 years of scientific excellence , we’ve led groundbreaking research in cell and gene therapy, vaccines, infectious diseases, ophthalmology, rare diseases, and neuroscience.

Through our two business units— Emmes, a full-service CRO , and Veridix AI, our technology, data, and analytical solutions —we are modernizing clinical trials and accelerating the development of life-changing therapies.

We believe that every clinical breakthrough starts with people —people who are passionate, purpose-driven, and ready to make an impact. At Emmes Group, we bring People, Science, and Technology together to collaborate with our customers and deliver global health impact. Our culture is built on integrity, collaboration, and innovation , ensuring that every challenge is met with perseverance and accountability.

The Senior Application Administrator is responsible for advanced management, configuration, and optimization of enterprise applications across the organization. This role ensures applications are highly available, secure, and scalable while meeting evolving business needs. The Senior Administrator collaborates with business units, IT teams, and vendors to troubleshoot complex issues, implement enhancements, manage integrations, and ensure compliance. This position also provides guidance to junior administrators, leads process improvement initiatives, and supports long term application strategy and lifecycle planning.
Responsibilities

• Administer, configure, and maintain enterprise applications to ensure high availability, security, and performance.
• Troubleshoot and resolve complex application issues, coordinating with vendors or it teams as needed.
• Manage advanced user access, role design, and governance in alignment with security and compliance policies.
• Lead onboarding and offboarding processes, ensuring efficiency in provisioning and deprovisioning of access.
• Plan, test, and implement complex patches, upgrades, integrations, and major releases in line with change management policies.
• Document system architectures, operational procedures, and configuration changes for knowledge sharing and audit readiness.
• Collaborate with business stakeholders to analyze requirements, design solutions, and drive optimization of application usage.
• Provide advanced end user support, mentoring, and training to enhance adoption and effectiveness.
• Ensure compliance with organizational security standards, data protection policies, and regulatory requirements.
• Conduct periodic audits of application access, logs, and security configurations to maintain compliance.
• Identify and lead opportunities for automation, performance improvements, and system optimization.
• Contribute to product roadmaps, evaluate new features, and recommend enhancements aligned with strategic objectives.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree in Information Systems, Computer Science, or a related field. Relevant certifications (e.g., Microsoft, Oracle, SAP, ServiceNow) are strongly preferred depending on the applications supported. Required
• 4-6 years experience in application administration, configuration, or support is required. Required
• 4-6 years Demonstrated experience managing enterprise applications, integrations, and lifecycle management is required. Required
• 4-6 years Experience leading complex troubleshooting efforts and coordinating with vendors and IT teams is required. Required
• 1-3 years Prior experience mentoring junior administrators or serving as a technical lead is preferred. Preferred
• Deep understanding of enterprise applications, system administration, and IT security principles. High
• Advanced proficiency in troubleshooting, configuration, and performance monitoring of applications. High
• Knowledge of advanced user account management, access controls, and compliance standards. High
• Strong analytical, problem solving, and communication skills. High
• Ability to collaborate effectively with business and IT teams to deliver enhancements and optimizations. High
• Knowledge of ITIL processes, change management, and documentation best practices. High
• Ability to manage multiple priorities, incidents, and projects in a fast paced environment. High

If you’re looking for a career where your work advances global health and where scientific excellence meets real-world impact , join us and be part of something bigger. One Team, One Purpose.

CONNECT WITH US!
Find us on LinkedIn:/the-emmes-group/
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Job Tags

Full time

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